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Big players beware! Corporate Social Responsibility, business ethics social license to operate.

Corporate Social Responsibility, business ethics social license to operate It doesn’t matter if you sell cars, mortgages, cruises, or oil. Neither it does matter if your Customer Experience NPS had stellar values up to «yesterday»! And finally it does not matter if your industry is a “one of a kind”, or you are the “largest”, the “best”, etc. If the images projected by the media or the news about your latest scandal (of any kind) are vivid enough to stir…

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